Request A Tour
Call 1300 428 886
Autumn Aged Care provides aged care assistance for people who have been assessed as requiring permanent care and those assessed as requiring respite care (low and high care level). Your level of aged care assistance is determined through an Aged Care Assessment. Note the government has removed the distinction between low care and high care as part of the Living Longer Living Better reforms.
Autumn Aged Care is a Leading Aged Care provider of:
High-quality clinical care including general aged care services, dementia care, low and high-level respite care, wound care, restorative care, sight and hearing impaired care, pain management and care, palliative care and bariatric care.
Residents are supported to Live Well with the support and care of general practitioners (doctors), gerontologists, physiotherapists visiting daily during friendly daytime hours and nutritionists, podiatrists, speech therapists and dentists visiting regularly to attend the needs of residents. We can assist with all your medical and special needs utilising our extensive specialist referral networks.
We wrap the clinical and medical services with our innovative, evidence-based active leisure and lifestyle program that is big on active pursuits and community engagement programs, home-cooked nutritional meals using fresh produce together with our service orientated happy staff our customers enjoy the happy and friendly environment.
Autumn Care is committed to delivering and developing innovative and quality residential aged care services.
The Autumn Way - Values and Guiding Principles
We believe it is the right of every Australian to have affordable access to high quality residential aged care services within a homely, safe, supportive and nurturing environment.
Our client’s interests always come first. We recognise and value the role of the resident’s family and carers and believe our care and services should enrich their lives. We always treat our clients as individuals and promote individual choice and decision making.
We take great pride in the professional quality of our work and have an uncompromising determination to achieve excellence in what we do.
We stress the need to continuously make sensible changes to how we operate. While recognising traditional ways may still be the best way, we strive to continually improve practices to deliver enhanced client service.
Our assets are our staff and reputation. We value and respect our staff, students and volunteers and aim to inspire them to further develop their knowledge and skills. We are dedicated to constantly developing both. We see ongoing training as a key platform and being the best we can be. Training opportunities are an important contribution and plank to deliver better services to enrich the lives of the residents we care for.
We deliver “personal services” and recognise we need the very best staff to achieve excellent outcomes. We make an exceptional effort to recruit the very best staff for every role and see our staff as individuals. We value every staff member in every role and offer our staff the opportunity to progress more rapidly than is possible in most other organisations. We embrace all staff without regard to race, age, gender or nationality.
We promote teamwork in everything we do. While individual performance is encouraged we have found that team effort will always produce better outcomes for our clients. We have no room for those that put personal interests above the interests of our clients.
We want to be big enough to be the best, yet small enough to maintain intimacy, loyalty and camaraderie.
Integrity, compassion and honesty are the heart of our services and our staff maintain high ethical standards in everything they say and do.
Considering aged care for yourself or a loved one? We’re here to help.