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Useful Resources

Useful Resources for Residential Aged Care

With a multitude of options surrounding elderly care, it is important that you receive the right advice for your situation. Following are some aged care organisations and resources who will provide support, assistance and information relevant to your individual situation and journey.
Autumn Aged Care are very pleased to provide support for any questions, concerns or provide further information. Please contact us on 1300 428 886

My Aged Care – www.myagedcare.gov.au  Call: 1800 200 422

Federal Government website designed to provide you with information and tools to help navigate the aged care system.

My Aged Care – Fee Estimator

Federal Government website designed to provide an estimate of fees that you will have to pay once you enter the aged care system.

DPS Aged Care Guide – www.agedcareguide.com.au/nursing-homes/vic

Private website designed to provide you with information and tools to help navigate the aged care system and find service providers.

Dementia Australia – www.dementia.org.au  Call: 1800 100 500

The national peak body for raising awareness of people living with dementia and how to support them. Advocates for more than 330,000 Australians living with dementia.

Carers Australia – www.carersaustralia.com.au Call: 1800 242 636

The national peak body representing Australia’s carers. Advocates for and supports the contribution carers make to the people they care for and to the community as a whole.

Centrelink (Department of Human Services) – www.centrelink.gov.au  Call: 132 300

Centrelink delivers services and support for Australians, including pension payments.

Department of Veterans’ Affairs (DVA) – www.dva.gov.au  Call: 133 254

The Department of Veterans’ Affairs (DVA) provides support to veterans, war widows/ers, their dependents and more. DVA provides pensions, compensation, healthcare and counselling services to eligible people.

Department of Health and Ageing – www.agedcare.health.gov.au  Call: 1800 020 103

Federal Government website to provide information, tools and resources to support the aged care sector through evidence-based policy, well-targeted programs, and best practice regulation.

Elder Rights Advocacy – www.era.asn.au  Call: 1800 700 600

Provide advocacy services for people receiving aged care services.

The Aged Care Quality Standards (Quality Standards).

The Aged Care Quality and Safety Commission (Commission) expects organisations providing aged care services in Australia to comply with the quality standards.

https://www.agedcarequality.gov.au/providers/standards

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